In today's business environment, it is easy to focus on the shortcomings of the organization, employees, technology or revenue. Like most news organizations, it is easier to focus on the bad news, where we are short of our goal, than recognizing and awarding accomplishments. It is important to have a balanced focus on the business and tap into the strengths of your organization to accomplish goals.
Employees have strengths, talents and knowledge, or you wouldn't have hired them in the first place, right! So to build a positive and growth business, independent of the economic conditions, the organization must determine the strengths of each employee and put them to work.
First, look at talents. Talents are not just knowledge or education; talent is a natural way of thinking or acting that frequently is the powerful solution, skill or strength required to get the job done right.
It key to tapping into employee's strengths and talents is that these are natural actions for that particular employee. When a performance was impressive and left you wondering, how'd they do that, the answer is easy, the strength and performance was the natural and easy for that person.
So rather than making each person follow the exact same routine, identify how you can use your employee's natural strengths to the advantage of the organization. Put employees who are good with people in customer service, employees that are organized and natural managers in operations. If an employee is working in their comfort zone, where their strengths and talents naturally perform the job, the results are nautrally superior to an employee that struggles to apply their strengths.